Privacy Policy
Last updated: November 29, 2020
This Privacy Policy ("Privacy Policy") sets out how Smudge Studio Bk LLC. ("Smudge Studio", "us", "we" or "our") collect, use, and protect any information that you give us when using our website (www.smudgestudiobk.com), acquiring our products and/or our services (collectively the "Services"). We care about your data. We like to make sure our practices and the information we share with you about how we collect and handle your personal information are transparent and easy to understand.
Who Are We?
Smudge Studio Bk LLC is Brooklyn-based fine art, creative education, and textile design studio.
Who does this apply to?
This policy applies to you if you're currently using our Services, working with us on a piece of work (as a client or as a contractor), or if you visit or use our website. This Privacy Policy also applies to all users anywhere in the world.
By accessing and/or using our Services, you agree to this Privacy Policy and to the collection and use of your Information (as defined below). If you disagree with this Privacy Policy, your choice is not to access and/or use our Services.
Keep in mind; this Privacy Policy may change from time to time. Your continued access and/or use of our Services after we make changes shall be an acceptance of those changes, so please check this Privacy Policy periodically for updates.
Age Limitations
To the extent prohibited by applicable law, we do not allow the access and/or use of our Services by anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with Personal Information, please contact us, and we will take steps to delete such information.
Why Do We Collect Your Information?
Because we need it, sort of. Smudge Studio collects your personal information to provide, operate, manage, maintain, and enhance the Services and products available to our users and provide you with our newsletters, marketing materials, promotions, and information about releases.
What Information Do We Collect?
We collect information from and about our Users automatically, when you provide it to us, or when you use the Services. When you use our Services, purchase an item, or register for our newsletter, we may ask you to give us, and we may collect:
a. Your name and contact details, location (we'll use this for purposes like estimating taxes and shipping), physical address, email address and telephone number, billing data, and similarly identifying information when you purchase an item from us.
b. Your technical data, including your internet protocol (IP) address, browser type and version, time zone setting and GPS coordinates of your device, browser plug-in types and versions, operating system and platform, and other technology on the tools used to access and/or use our Services.
c. Your marketing data and the details of any preference that you have advised us of concerning marketing.
d. Any non-personal data that may be obtained from your personal data but does not directly or indirectly identify you. This may include session duration, pages visited, products you've viewed (which we'll use to show you products you've recently viewed, usage data detailing how you access and/or use our Services, and areas you have interacted with.
e. Records and copies of your correspondence (including email addresses) if you contact us.
f. Your responses to surveys that we might ask you to complete for research purposes.
Remember, you are not under a statutory or contractual obligation to provide us with your personal information. However, certain personal information is collected automatically and, if it is not provided, we may be unable to provide complete access to our Services.
How We Use Your Information?
We use the Information collected:
To create your account that will allow you to use our Services, especially acquiring our products.
To provide you with our Services and any other information, products, or services you request.
To provide customer service if needed.
To notify you when new products are released or when updates are available.
To develop and provide search, learning, and productivity tools and additional features.
To communicate through email about special offers or services, products or newsletters, changes in our services or offerings.
As required by applicable law, legal process, or legal obligation.
We may also use the information we collect to display advertisements, send promotional messages, or provide information that may be of interest to you. Even though we do not disclose your personal information without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. If you do not want us to use your information in this way, please inform us by emailing us at hello@smudgestudiobk.com.
We do not sell your personal information to anyone, ever!
How Will We Disclose Your Information?
We may disclose your Information without restriction:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties, we use to support our business to offer customized resources, incentives and messaging.
To UPS, USPS, or FedEx to ship your physical products. Only your name and physical address will be shared with our selected shipping provider. For international shipments, the shipping provider may then share this information with local postal services in the destination country. For more details of our shipping providers' data protection measures, please visit the respective companies' website.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If the ownership of this business changes, we may transfer your Information to the new owners to continue to operate the Services.
Who at Smudge Studio Has Access to Your Information?
Smudge Studio's website administrators have access to the information you provide us, including the following:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our site administrators have access to this information to help fulfill orders, process refunds, and support you.
How Long Will We Keep Your Information?
We only hold your Information for as long as we have a valid reason to keep it. We are not in the business of keeping your information longer than needed. We retain customer purchase records for five years from the purchase date. This includes name, address, email address, account username, items purchased, and their relative cost, order total, and any customer notes provided at the time of checkout.
We do not retain or have access to customer payment details such as credit card numbers or account passwords.
Your Choices About Our Collection, Use, and Disclosure of Your Information
You are the captain of this ship. You control the data you share with us and have the ability to change any aspect of your personal information at any time!
You have the right to request that we provide you with access to the personal information we hold about you. If necessary, you can also request a correction of any of this information. You can delete, correct, or amend your Information at any time, by accessing your personal profile within our website or by sending an email to hello@smudgestudiobk.com.
This section describes mechanisms we provide for you to control specific uses and disclosures of over your Information.
Cookies. Cookies are files with a small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not use some portions of our Services.
Location Information. You can choose whether or not to allow us to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some parts of the Services may then be inaccessible or not function properly.
User Contributions
You may also provide Information to be published or displayed on public areas of our website (such as testimonials, reviews, or comments) ("User Contributions"). Visitors of the website may see information such as your name, geographical location, and testimonial/review. Your User Contributions are posted and transmitted to others at your own risk. Please be aware that no security measures are perfect. Additionally, we cannot control third parties' actions with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Third-Party Information Collection
When you access and/or use our Services, certain third parties may use automated Information collection technologies to collect Information about you or your device. These third parties may include: a) advertisers, ad networks, ad servers; b) analytics companies; c) your mobile device manufacturer; or d) your mobile service provider. As much as we would like to dictate what these third parties do, we cannot control these third parties' tracking technologies or how they may be used.
If you have any questions about an advertisement or other targeted content, you should directly contact the responsible provider. However, these third parties may provide you with ways to choose not to have your Information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
International Privacy Laws and Your Rights
The United States does not have as comprehensive data laws as the European Union; however, the collection, storage, and use of your Information will at all times be governed by this Privacy Policy.
Members of the European Union have the right to access your Information that has been collected for free, the right to be informed as to how we intend to or use your Information, the right to ask how we use your information, the right to ask us to remove your Information, the power to ratify your Information if it is incorrect in our system, the right to erase your Information from our system or that third-party system, the right to object to the use of your information, the right to protect yourself from automated decision making by non-human intervention, the right to request a digital copy of your Information to use the information however you'd like, and the right to protection from data breaches. All complaints must be sent to hello@smudgestudiobk.com.
Your California Privacy Rights
California Civil Code permits users of our Services that are California residents to request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@smudgestudiobk.com.
Data Security
Whether it is stored in a physical or digital format, we always work towards making sure your information is safe and secure. We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. Any payment transactions and personal information will be encrypted.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the website. Any user of the Services may view the information you share in public places.
Email Subscription Forms
We use a third-party email marketing service called Squarespace to host and manage our mass communications list. If you subscribe to the mailing list to receive an incentive or to be kept informed about our offerings or Services, you are consenting to receive periodic marketing-related email communications. Subscribers must provide a first name, last name, and email address to sign up. Our email service also records an IP address for each subscriber and any relevant context data (such as from which page on our site the subscription was initiated). If you have any questions about how this service handles your data, you can read their privacy policy here.
Opting out of Receiving Electronic Communications from Us.
If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link or notify us at hello@smudgestudiobk.com. We may still send you important messages regarding administrative matters, updates, disputes, and customer service issues required to provide you with the Service.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make significant changes to how we handle our users' personal information, we will post the new Privacy Policy on this page.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and periodically visit this Privacy Policy to check for any changes.
Contact Information
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
Smudge Studio BK LLC
Email: hello@smudgestudiobk.com